Many of our clients love our service so they do not have to freeze or hurt their back, others just don’t have the time to do it themselves. However, if that feeling changes during the course of the season please just remember to call our office and even if no one answers just leave a voicemail up to two hours before the snow begins. Our office people work throughout the snowstorm checking and returning phone calls. If you have the time and decide to do it yourself or you feel there is not enough snow just remember to call. Once a crew is out it is to late to cancel and you will be charged your normal rate.